Outage in Soracom

Connectivity issue affecting on SORACOM IoT SIM (Global Coverage)

Resolved Minor
March 10, 2022 - Started almost 3 years ago - Lasted 19 days
Official incident page

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Outage Details

(English follows Japanese) 現在、SORACOM IoT SIM (グローバルカバレッジ) において接続しづらい状況を確認しており、エンジニアチームが調査しています。 Our engineering team has observed an elevated rate of errors affecting SORACOM IoT SIMs (Global Coverage), and is currently investigating the issue.
Components affected
Soracom planP1 (rendezvous point : Germany) Soracom planP1 (rendezvous point : Japan) Soracom planX1 (rendezvous point : Germany) Soracom planP1 (rendezvous point : United States) Soracom planX1 (rendezvous point : United States) Soracom planX1 (rendezvous point : Japan) Soracom plan01s (rendezvous point : Germany) Soracom plan01s (rendezvous point : Japan) Soracom plan01s (rendezvous point : United States)
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 03/10/2022 05:06AM

(English follows Japanese)
SORACOM IoT SIM (グローバルカバレッジ) が接続しづらい事象について、現在までに回復傾向を確認しており、通常通りのサービスレベルに戻るまで経過を観察しています。
完全な復旧を確認でき次第、あらためてこのページでお知らせいたします。

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We have confirmed a recovery trend so far, and are monitoring the communication issues affecting SORACOM IoT SIMs (Global Coverage) as it is restored and the service level returns to normal.
We will update this page once we have confirmed full recovery.

INVESTIGATING almost 3 years ago - at 03/10/2022 04:55AM

(English follows Japanese)
現在、SORACOM IoT SIM (グローバルカバレッジ) において接続しづらい状況を確認しており、エンジニアチームが調査しています。

Our engineering team has observed an elevated rate of errors affecting SORACOM IoT SIMs (Global Coverage), and is currently investigating the issue.

Latest Soracom outages

Service Issue Affecting Soracom Cloud Camera Services - about 1 year ago
Service Issue Affecting Soracom Cloud Camera Services - about 1 year ago
Service Issue Affecting Soracom Cloud Camera Services - about 1 year ago
Service issue affecting SORACOM Napter - about 1 year ago
Connectivity issue affecting SORACOM Air (planX3) - about 1 year ago

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