Outage in Soundtrack Your Brand

Music playback is unstable and intermittently pauses

Resolved Major
October 06, 2023 - Started about 2 years ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/08/2023 06:43AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 10/06/2023 02:36PM

Some customers are still experiencing issues while playing music, especially with new tracks that haven't been played before. We are actively working to resolve this matter.

We have implemented some minor adjustments and improvements and are closely monitoring the results.

In the meantime, we recommend avoiding the assignment of new music if possible. If playback becomes stuck, please press play again.

Feel free to reach out to our support team for further assistance at support@soundtrackyourbrand.com.

INVESTIGATING about 2 years ago - at 10/06/2023 08:27AM

We are currently investigating this issue.

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