Outage in Soundtrack Your Brand
We are currently monitoring a fix for playback issues in the Americas
Resolved MajorIncident Report
Summary AI Generated
Soundtrack Your Brand experienced a partial outage affecting playback services in the Americas, with users unable to access the platform through iOS apps, SONOS devices, website, and customer support channels. The incident lasted 25 minutes before a fix was deployed and service was fully restored. Users experienced difficulties accessing any part of the platform during the outage period.
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 03/20/2026 02:51PM
Service fully restored
MONITORING
10 days ago - at 03/20/2026 02:44PM
A fix has been released and we are monitoring the recovery
INVESTIGATING
10 days ago - at 03/20/2026 02:27PM
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
Latest Soundtrack Your Brand outages
We are currently experiencing a problem with our service - about 7 hours ago
We are currently experiencing a problem with our service - 14 days ago
We are currently experiencing a problem with our service - 21 days ago
Some web pages not loading - 27 days ago
We are currently experiencing a problem with our service - about 2 months ago
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