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Outage in Sourcegraph

Degraded Deep Search performance

Resolved Minor
January 16, 2026 - Started 3 months ago - Lasted 6 days

Incident Report

Some Deep Search queries may take longer than expected or get stuck in a loop due to a processing issue. This does not impact availability or usage quota.
Components affected
Sourcegraph Model Provider

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 01/22/2026 04:54PM

The issue has been fully resolved. All Sourcegraph Cloud customers have been upgraded to the patched version.

On-prem customers: If you're upgrading, please go directly to v6.12.1287. See the changelog "changelog": https://sourcegraph.com/changelog/releases for details.

INVESTIGATING 3 months ago - at 01/21/2026 03:43PM

The issue has been fully resolved. All Sourcegraph Cloud customers have been upgraded to the patched version.

On-prem customers: If you're upgrading, please go directly to v6.12.1287. See the changelog: https://sourcegraph.com/changelog/releases for details.

INVESTIGATING 3 months ago - at 01/20/2026 04:48PM

We've resolved the issue and released a fix in v6.12.1271. This update will automatically roll out to all Cloud customers within the next day.

INVESTIGATING 3 months ago - at 01/18/2026 07:01PM

We identified an edge case in how Deep Search processes streaming events. As a precautionary response we have temporarily turned this off for Sourcegraph Cloud customers.

This change does not affect Deep Search functionality or results, all features continue to work as expected.

INVESTIGATING 3 months ago - at 01/16/2026 09:14PM

Some Deep Search queries may take longer than expected or get stuck in a loop due to a processing issue. This does not impact availability or usage quota.

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