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Outage in Sourcegraph

Degraded Deep Search performance

Resolved Minor
January 16, 2026 - Started 28 days ago - Lasted 6 days

Incident Report

Some Deep Search queries may take longer than expected or get stuck in a loop due to a processing issue. This does not impact availability or usage quota.
Components affected
Sourcegraph Model Provider

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Latest Updates ( sorted recent to last )
MONITORING 23 days ago - at 01/22/2026 04:54PM

The issue has been fully resolved. All Sourcegraph Cloud customers have been upgraded to the patched version.

On-prem customers: If you're upgrading, please go directly to v6.12.1287. See the changelog "changelog": https://sourcegraph.com/changelog/releases for details.

INVESTIGATING 24 days ago - at 01/21/2026 03:43PM

The issue has been fully resolved. All Sourcegraph Cloud customers have been upgraded to the patched version.

On-prem customers: If you're upgrading, please go directly to v6.12.1287. See the changelog: https://sourcegraph.com/changelog/releases for details.

INVESTIGATING 25 days ago - at 01/20/2026 04:48PM

We've resolved the issue and released a fix in v6.12.1271. This update will automatically roll out to all Cloud customers within the next day.

INVESTIGATING 27 days ago - at 01/18/2026 07:01PM

We identified an edge case in how Deep Search processes streaming events. As a precautionary response we have temporarily turned this off for Sourcegraph Cloud customers.

This change does not affect Deep Search functionality or results, all features continue to work as expected.

INVESTIGATING 28 days ago - at 01/16/2026 09:14PM

Some Deep Search queries may take longer than expected or get stuck in a loop due to a processing issue. This does not impact availability or usage quota.

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