Outage in Spacebring

Users do not receive push and email notifications

Resolved Minor
January 08, 2025 - Started 4 months ago - Lasted 35 minutes
Official incident page

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Outage Details

Users may currently experience issues with receiving notifications on both web and mobile. We have identified the problem and are actively working to resolve it. This problem affects both tracking notifications sent to administrators and account notifications sent to all users.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/08/2025 05:16PM

This incident has been resolved. Please note that all notifications that should have been received between 2:30 p.m. and 5 p.m. (UTC) on January 8, 2024, are not depicted on the Notifications page for administrators. Additionally, these notifications cannot be sent to users via push or email.

Right now, all push and email notifications are sent successfully to users for actions that happen after 5 p.m. (UTC) time on January 8, 2024.

IDENTIFIED 4 months ago - at 01/08/2025 04:55PM

Users may currently experience issues with receiving notifications on both web and mobile. We have identified the problem and are actively working to resolve it.

This problem affects both tracking notifications sent to administrators and account notifications sent to all users.

Latest Spacebring outages

Customer credit balance doesn't update when permanent credits are given by administrator - 15 days ago
Gmail users may receive emails to Spam - about 1 month ago
Issued invoices do not reflect the invoice items amount - 4 months ago
Decreased size of the buttons on the web app opened on mobile devices. - 5 months ago
Users aren't synced to the access control group when the booking starts - 5 months ago

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