Outage in Spacebring

Customer credit balance doesn't update when permanent credits are given by administrator

Resolved Minor
April 16, 2025 - Started 16 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Permanent credits added manually by administrators are not currently appearing in the credit balance of some customers. Our team is aware of this issue and is actively working to resolve it as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/16/2025 11:28AM

This issue has been resolved. Credit balances are now updated for affected customers and correctly reflect credits previously given. Thank you for your patience while we worked to fix this.

IDENTIFIED 16 days ago - at 04/16/2025 10:39AM

Permanent credits added manually by administrators are not currently appearing in the credit balance of some customers. Our team is aware of this issue and is actively working to resolve it as soon as possible.

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