Outage in Sparkcentral

Error accessing Admin Settings page for certain Sparkcentral users

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted 42 minutes
Official incident page

Incident Report

Hey there. Sparkcentral is currently experiencing a service disruption affecting the Admin Settings, specifically the Agents settings page. You may see errors while trying to access the Admin Settings > Agents section. Our team are aware of the situation and actively monitoring. Thank you in advance for your understanding. Please subscribe to receive status updates.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/28/2025 11:55AM

Hi there! The service disruption affecting the Admin Settings, specifically the Agents settings page, has now been resolved.
You should no longer encounter errors when accessing the Admin Settings > Agents section.

Our team has implemented a fix and is continuing to monitor the platform to ensure stability.

Thank you for your patience and understanding while we worked to address this.

INVESTIGATING 12 months ago - at 04/28/2025 11:21AM

Hey there. Sparkcentral is currently experiencing a service disruption affecting the Admin Settings, specifically the Agents settings page. You may see errors while trying to access the Admin Settings > Agents section.

Our team are aware of the situation and actively monitoring. Thank you in advance for your understanding.

Please subscribe to receive status updates.

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