Outage in Sparkcentral
Account Creation Issues
Resolved MajorIncident Report
We are currently investigating an issue that is preventing some new users from completing the sign-up process. You may encounter an error message or be unable to create a new account at this time.
Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible. We sincerely apologize for any disruption this is causing to new users and thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/10/2025 08:53AM
This incident has been resolved as of 3:45 AM PST. The new user sign-up process is now fully operational. We apologize for the disruption.
MONITORING
7 months ago - at 09/10/2025 08:03AM
We have successfully resolved the issue that was preventing new users from completing the sign-up process. The incident occurred between approximately 01:00 AM PST and 3:45 AM PST on September 10th. All services are now functioning normally.
We sincerely apologize for any inconvenience this may have caused and thank you for your patience.
INVESTIGATING
7 months ago - at 09/10/2025 07:38AM
We are currently investigating an issue that is preventing some new users from completing the sign-up process. You may encounter an error message or be unable to create a new account at this time.
Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible. We sincerely apologize for any disruption this is causing to new users and thank you for your patience.
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