Outage in Sparkcentral

Hootsuite Dashboard Inaccessible

Resolved Major

October 14, 2025 - Started 6 months ago - Lasted 32 minutes
Official incident page

Incident Report

We are currently experiencing a major service disruption that is preventing users from accessing the Hootsuite platform. You may be unable to log in or see an error message when trying to load the dashboard. The issue began at approximately 7:10 AM PST. Our engineering and operations teams are actively investigating this as their highest priority. We understand how critical our services are to you, and we sincerely apologize for the impact this is having on your work. We will provide another update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/14/2025 02:28PM

All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

IDENTIFIED 6 months ago - at 10/14/2025 02:16PM

We are currently experiencing a major service disruption that is preventing users from accessing the Hootsuite platform. You may be unable to log in or see an error message when trying to load the dashboard.

The issue began at approximately 7:10 AM PST. Our engineering and operations teams are actively investigating this as their highest priority.

We understand how critical our services are to you, and we sincerely apologize for the impact this is having on your work. We will provide another update as soon as we have more information.

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