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Outage in Sparkcentral

Talkwalker Help Center Missing Japanese Translated Content

Resolved Minor
November 20, 2025 - Started 7 months ago - Lasted 6 months
Official incident page

Incident Report

Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 05/22/2026 03:36PM

After a monitoring period, we can confirm that the Japanese-translated content in the Talkwalker Help Center has been fully restored and is now available. Thank you for your patience and understanding.

MONITORING 22 days ago - at 05/20/2026 04:15PM

The Japanese-translated content in the Talkwalker Help Center has been fully restored and is now available. As part of the restoration, we completed a full translation of the Help Center into Japanese — previously only portions of the site were available in Japanese. We appreciate your patience throughout this process and apologize for the extended disruption

IDENTIFIED 5 months ago - at 01/20/2026 08:17PM

A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.

IDENTIFIED 7 months ago - at 11/20/2025 09:51PM

Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.

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