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Outage in Sparkcentral

Issues publishing to profiles that have Proofpoint pre-screening enabled

Resolved Minor
January 14, 2026 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a service disruption with our Proofpoint (Nexgate) integration which is affecting the pre-screening of posts. Our team is working closely with Proofpoint to resolve this as a priority. In the meantime, publishing via this specific workflow may fail.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 01/14/2026 09:31PM

We can confirm that the service disruption with our Proofpoint integration (affecting the pre-screening of posts) has been resolved. Thanks for your patience while our team sorted this out.

MONITORING 11 days ago - at 01/14/2026 08:56PM

We are currently seeing a reduction in errors related to this service disruption and are continuing to monitor the situation.

MONITORING 12 days ago - at 01/14/2026 07:22PM

We are currently experiencing a service disruption with our Proofpoint (Nexgate) integration which is affecting the pre-screening of posts. Our team is working closely with Proofpoint to resolve this as a priority. In the meantime, publishing via this specific workflow may fail.

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