Outage in Sparkcentral
Issues when switching from public to private messages in Inbox
Resolved MinorIncident Report
We are currently experiencing an issue when switching from public to private messages in Inbox; this includes automated direct messages for Instagram posts or reels. At this time, only public replies are available. Our team is actively investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 01/16/2026 10:51PM
We can confirm that the issue with switching from public to private messages in Inbox, including automated direct messages for Instagram posts or reels, has been resolved. Thanks for your patience while our team worked to resolve this.
INVESTIGATING
9 days ago - at 01/16/2026 08:38PM
We are currently experiencing an issue when switching from public to private messages in Inbox; this includes automated direct messages for Instagram posts or reels. At this time, only public replies are available. Our team is actively investigating the issue.
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