Outage in SparkPost

Elevated 5xx Transmissions API error rates and latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

Resolved Minor
October 26, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the EU.
Components affected
SparkPost Transmissions API - USA
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/26/2022 08:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 10/26/2022 08:29PM

The issue has been identified and we are working on a fix.

INVESTIGATING almost 3 years ago - at 10/26/2022 07:50PM

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the EU.

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