Outage in SparkPost

Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Resolved Minor
December 01, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/01/2023 02:17PM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/01/2023 02:02PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 12/01/2023 01:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 12/01/2023 01:09PM

We are currently investigating:

- increased latency in REST API injections in US
- increased latency in SMTP outbound delivery in US

(NOTE: This does not impact our customers hosted in the EU.)

INVESTIGATING almost 2 years ago - at 12/01/2023 12:50PM

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

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