Outage in SparkPost

Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)

Resolved Major
October 15, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.
Components affected
SparkPost Transmissions API - USA
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/15/2024 06:01PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/15/2024 03:25PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 10/15/2024 03:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/15/2024 02:48PM

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error.

Note: This issue does not impact SparkPost customers hosted in the EU.

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