Outage in SparkPost

Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)

Resolved Major
October 15, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.
Components affected
SparkPost Transmissions API - USA

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/15/2024 06:01PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/15/2024 03:25PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 10/15/2024 03:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 10/15/2024 02:48PM

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error.

Note: This issue does not impact SparkPost customers hosted in the EU.

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