Outage in SparkPost

Elevated 5xx error rates on engagement service for SparkPost customers (US hosted only)

Resolved Major
November 05, 2024 - Started 9 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing an elevated level of errors engagement traffic (opens/clicks) for SparkPost customers. Note: This issue does not impact SparkPost customers hosted in the EU.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/05/2024 08:16PM

This incident has been resolved.

MONITORING 9 days ago - at 11/05/2024 05:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 11/05/2024 04:53PM

We are experiencing an elevated level of errors engagement traffic (opens/clicks) for SparkPost customers.

Note: This issue does not impact SparkPost customers hosted in the EU.

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