Outage in Sparx Learning

Help and Support Button Unavailable for Teachers

Resolved Minor
November 19, 2025 - Started 28 days ago - Lasted about 1 hour

Incident Report

We are aware of a problem with the Help and Support button. Please hold on to your query for the time being. This is caused by a third-party provider and is being investigated. You can see the status here: https://www.intercomstatus.com/eu-hosting.

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Latest Updates ( sorted recent to last )
MONITORING 28 days ago - at 11/19/2025 05:21PM

We are aware of a problem with the Help and Support button. Please hold on to your query for the time being. This is caused by a third-party provider and is being investigated. You can see the status here: https://www.intercomstatus.com/eu-hosting.

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