Outage in Speechmatics

RT Cloud US - Elevated connect time

Resolved Minor
April 07, 2025 - Started 7 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing degraded performance in our USA region. Between 01:00 GMT to 06:00 GMT a subset of requests from customers may have seen elevated connect time to our service due to network issues in USA cloud region. We have applied a mitigation and restored service to normal level. We will continue to monitor the situation for any changes. We apologise for any inconvenience.
Components affected
Speechmatics RT Cloud US

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/07/2025 03:10PM

This incident has been resolved.

MONITORING 7 months ago - at 04/07/2025 01:50PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 04/07/2025 12:24PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 04/07/2025 10:12AM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 04/07/2025 08:41AM

We are experiencing degraded performance in our USA region. Between 01:00 GMT to 06:00 GMT a subset of requests from customers may have seen elevated connect time to our service due to network issues in USA cloud region.

We have applied a mitigation and restored service to normal level. We will continue to monitor the situation for any changes.

We apologise for any inconvenience.

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Slower than normal processing times for real-time transcription affecting a subset of sessions - about 2 months ago

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