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Outage in Speechmatics

Degraded service in billing reporting

Resolved Minor
April 10, 2026 - Started 14 days ago - Lasted 6 days
Official incident page

Incident Report

We are currently investigating an issue with our billing service which may delay usage appearing on the Billing page in the portal.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/16/2026 09:14AM

This incident has been resolved.

MONITORING 10 days ago - at 04/14/2026 10:47AM

Some users may still experience a delay in their usage appearing on the Billing page, as the backlog of billing usage is processed. An update will be provided when this incident is fully resolved.

MONITORING 14 days ago - at 04/10/2026 03:31PM

A fix has been implemented and we are monitoring the results. Usage in the Billing page may still be delayed for some users.

INVESTIGATING 14 days ago - at 04/10/2026 11:59AM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 04/10/2026 11:58AM

We are currently investigating an issue with our billing service which may delay usage appearing on the Billing page in the portal.

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