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Outage in Speechmatics

Investigating - Degraded performance

Resolved Minor
April 24, 2026 - Started 21 days ago - Lasted about 18 hours
Official incident page

Incident Report

We’re currently experiencing degraded performance in our US2 region. Customers may see degrading experience. We recommend using US1 endpoint until the issue is resolved. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/25/2026 07:22AM

This incident has been resolved.

MONITORING 21 days ago - at 04/24/2026 06:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 21 days ago - at 04/24/2026 02:50PM

We are continuing to work on a fix for this issue.

IDENTIFIED 21 days ago - at 04/24/2026 02:03PM

The root cause has been identified and we are working on a solution.

INVESTIGATING 21 days ago - at 04/24/2026 01:32PM

We’re currently experiencing degraded performance in our US2 region. Customers may see degrading experience.
We recommend using US1 endpoint until the issue is resolved.

Our team is currently working to restore normal performance levels.

We apologise for any inconvenience.

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