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Outage in Speechmatics

Degraded performance and errors for Batch transcription in US2

Resolved Minor
November 10, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Speechmatics experienced degraded performance on its Batch transcription API in the US2 region for approximately 2 hours, with elevated error rates, failed or timed-out job submissions and retrievals, and slower-than-normal job completion times. A fix was implemented and monitored before the incident was fully resolved.

We are investigating elevated error rates and slow responses on the Batch transcription API in the US2 region. Some requests to submit or retrieve jobs may fail or time out, and jobs may take longer than usual to complete.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/10/2026 10:34PM

This incident has been resolved.

MONITORING 3 days ago - at 11/10/2026 09:38PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 11/10/2026 08:34PM

We are investigating elevated error rates and slow responses on the Batch transcription API in the US2 region. Some requests to submit or retrieve jobs may fail or time out, and jobs may take longer than usual to complete.

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