Speechmatics experienced degraded performance on its Batch transcription API in the US2 region for approximately 2 hours, with elevated error rates, failed or timed-out job submissions and retrievals, and slower-than-normal job completion times. A fix was implemented and monitored before the incident was fully resolved.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are investigating elevated error rates and slow responses on the Batch transcription API in the US2 region. Some requests to submit or retrieve jobs may fail or time out, and jobs may take longer than usual to complete.
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