Outage in SpeedCurve

RUM Data Outage

Resolved Major
September 11, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We use Fastly to collect RUM beacons and write logs for ingestion into SpeedCurve RUM. However, Fastly is currently having issues with its streaming log service, and we've seen a major drop in logs being sent to us for ingestion into SpeedCurve RUM. You will see a large drop in RUM page views in your dashboards from 12th Sept 03:10am UTC. You can follow the Fastly incident here. https://www.fastlystatus.com/incident/376914
Components affected
SpeedCurve LUX Data Collection

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/12/2024 07:15AM

Fastly have fixed the streaming log service and we're now seeing normal log volumes and RUM page views coming through. We think it's unlikely Fastly will be able to recover the missing logs so there will be 2h:30m of missing RUM page views.

IDENTIFIED about 1 year ago - at 09/12/2024 04:54AM

We use Fastly to collect RUM beacons and write logs for ingestion into SpeedCurve RUM.

However, Fastly is currently having issues with its streaming log service, and we've seen a major drop in logs being sent to us for ingestion into SpeedCurve RUM. You will see a large drop in RUM page views in your dashboards from 12th Sept 03:10am UTC.

You can follow the Fastly incident here.
https://www.fastlystatus.com/incident/376914

Latest SpeedCurve outages

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RUM Data Processing Delays - Reporting Tools Affected - about 2 years ago
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