Outage in Spektrix

Issues with Support Center Form submissions

Resolved Minor

February 10, 2026 - Started 19 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with our service provider that is preventing the submission of Contact Support, Report Requests, Import Requests, Training Requests and Seating Plan Requests through our Support Centre. Our team is still fully available to help - you can continue to reach us directly by emailing support@spektrix.com and we will process your requests from there as usual.

Components affected

Spektrix Support Centre and support@spektrix.com Spektrix System - UK/IE Spektrix System - US/CAN

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 02/10/2026 02:16PM

This is now fully resolved - you'll be able to submit forms via our Support Centre as usual.

IDENTIFIED 19 days ago - at 02/10/2026 12:27PM

We are continuing to work on a fix for this issue.

IDENTIFIED 19 days ago - at 02/10/2026 12:07PM

We are currently investigating an issue with our service provider that is preventing the submission of Contact Support, Report Requests, Import Requests, Training Requests and Seating Plan Requests through our Support Centre.

Our team is still fully available to help - you can continue to reach us directly by emailing support@spektrix.com and we will process your requests from there as usual.

Latest Spektrix outages

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Event Availability Page on Subsites showing "No events available" - about 1 month ago

Sporadic issues processing online and phone payments - about 1 month ago

System error screens and slowness - about 2 months ago

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