Outage in Spelman College - Technology Services

Outage

Resolved Major

July 19, 2024 - Started almost 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

Outage reported by vendors in relation Microsoft/Crowdstrike reported outage -Etrieve -Touchnet -CRM Advance

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/19/2024 10:59PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 07/19/2024 10:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 07/19/2024 04:19PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 07/19/2024 03:13PM

Issue identified, Vendors are working to resolve

IDENTIFIED almost 2 years ago - at 07/19/2024 03:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 07/19/2024 03:03PM

Outage reported by vendors in relation Microsoft/Crowdstrike reported outage
-Etrieve
-Touchnet
-CRM Advance

Latest Spelman College - Technology Services outages

Network Outage - over 1 year ago

Service Degradation - over 1 year ago

Etrieve not sending email notifications - over 1 year ago

VPN Connection issue - over 2 years ago

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