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Outage in Spendesk

Delays and errors during card transaction processing

Resolved Major
October 20, 2025 - Started 3 months ago - Lasted 14 days
Official incident page

Incident Report

Numerous AWS services are still degraded, and this has an impact on some of our provider's services. This includes the following: not being able to create virtual card requests, view card details, card processing taking longer than expected. We are closely monitoring the situation and will provide updates as soon as possible. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/03/2025 10:09AM

This incident has been resolved.

MONITORING 3 months ago - at 10/21/2025 09:54AM

The AWS incident has been resolved and we are closely monitoring the results.

IDENTIFIED 3 months ago - at 10/20/2025 02:55PM

Numerous AWS services are still degraded, and this has an impact on some of our provider's services.
This includes the following: not being able to create virtual card requests, view card details, card processing taking longer than expected.

We are closely monitoring the situation and will provide updates as soon as possible.

Thank you for your patience.

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