Outage in Spiff Commerce
Platform Performance Degradation
Resolved MajorIncident Report
We're currently investigating increased server load causing pages and API calls to return errors. Note that things like orders and backend orchestration are built to handle failure and they will process in due time. Please return to this notice for further updates
Components affected
Spiff Commerce Hub Spiff Commerce API Spiff Commerce Workflow Experiences Spiff Commerce File Generation Spiff Commerce OrchestrationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 09/07/2026 05:19AM
This incident has been resolved.
MONITORING
21 days ago - at 09/07/2026 02:50AM
A fix has been implemented and we're monitoring the stability of the platform
IDENTIFIED
21 days ago - at 09/07/2026 02:06AM
NOTE: This issue affects the AU region only.
IDENTIFIED
21 days ago - at 09/07/2026 02:06AM
We're currently investigating increased server load causing pages and API calls to return errors. Note that things like orders and backend orchestration are built to handle failure and they will process in due time. Please return to this notice for further updates
Latest Spiff Commerce outages
Orchestration Issues - 4 months ago
Orchestration Performance Degraded - about 1 year ago
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