Outage in Spire

Service degradation on Historical Positions API

Resolved Major
July 15, 2025 - Started 3 months ago - Lasted about 9 hours
Official incident page

Incident Report

There is an ongoing issue where parts of the data in the historical positions API is not available. We are working on recovering it. In the process full interruptions to API access and delayed data updates are to be expected.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/15/2025 05:37PM

This incident has been resolved.

MONITORING 3 months ago - at 07/15/2025 03:32PM

The backfill just finished and all systems metrics are nominal since recovery.
We expect no further issues and thus updates to this incident. We will continue monitoring the systems actively for a while.

MONITORING 3 months ago - at 07/15/2025 02:12PM

The API is working again and we are backfilling data. Current estimates are that backfilling will take 1-2h.

IDENTIFIED 3 months ago - at 07/15/2025 02:00PM

We are having an avenue to recovery now, if it works out we expect starting to backfill data within the hour.

IDENTIFIED 3 months ago - at 07/15/2025 12:06PM

We are still working on recovery, during which the historical positions API is fully unavailable. There is no certain timeline to recovery, we are doing our best to make it as soon as possible and will update as soon as we know more on the timeline.

IDENTIFIED 3 months ago - at 07/15/2025 08:33AM

The original assessment of the scale of the issue was incorret: All historical position data is missing since roughly Saturday midnight.

IDENTIFIED 3 months ago - at 07/15/2025 08:27AM

There is an ongoing issue where parts of the data in the historical positions API is not available. We are working on recovering it. In the process full interruptions to API access and delayed data updates are to be expected.

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