Outage in Split
Support email address experiencing issues
Resolved Minor
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Outage Details
We have identified an issue affecting our ability to process support cases through support@split.io and our team is working on resolving this.
In the meantime, support tickets can be created normally using our support@splitsoftware.zendesk.com address.
Support cases opened through our Help Center or Web console are unaffected.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/29/2024 07:59PM
This issue has been resolved, and now support cases received through support@split.io are being processed normally.
IDENTIFIED
6 months ago - at 11/29/2024 06:28PM
We have identified an issue affecting our ability to process support cases through support@split.io and our team is working on resolving this.
In the meantime, support tickets can be created normally using our support@splitsoftware.zendesk.com address.
Support cases opened through our Help Center or Web console are unaffected.
Latest Split outages
Console authentication errors: "Unable to start the FME functionality" - about 1 month ago
Data Ingestion Delay - about 1 month ago
Increased latency for web console - 6 months ago
Split console inaccessible - 8 months ago
Calculate jobs are not starting for some experiments - 12 months ago
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