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Outage in Split

Increased latency for web console

Resolved Minor
December 03, 2024 - Started over 1 year ago - Lasted about 16 hours
Official incident page

Incident Report

We have identified an issue causing increased latency and sporadic timeouts affecting our web console. Customers may also observe increased latencies for API calls made by our SDKs, but these do not affect the SDK's performance or feature flag evaluations. Our team is working to resolve this issue as soon as possible.
Components affected
Split SDK API Split Web Console
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/04/2024 07:44AM

This incident has been resolved.

MONITORING over 1 year ago - at 12/03/2024 05:26PM

A fix has been implemented and our services are back to normal. We continue to monitor the results.

INVESTIGATING over 1 year ago - at 12/03/2024 03:48PM

We have identified an issue causing increased latency and sporadic timeouts affecting our web console. Customers may also observe increased latencies for API calls made by our SDKs, but these do not affect the SDK's performance or feature flag evaluations.

Our team is working to resolve this issue as soon as possible.

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