Outage in Splunk Observability Cloud EU0

Some users are unable to login and authenticate.

Resolved Major

December 31, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Authentication and logins are experiencing intermittent failures. We are currently investigating the error.

Components affected

Splunk Observability Cloud EU0 Splunk Observability Cloud Web Interface

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/31/2025 04:52PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/31/2025 04:29PM

We found the root cause and everything seems to have returned to healthy status. We are monitoring the solution.

IDENTIFIED about 2 months ago - at 12/31/2025 04:20PM

We have reduced the frequency of authentication failures; however, intermittent issues may continue to occur. We're actively working on a resolution.

IDENTIFIED about 2 months ago - at 12/31/2025 03:30PM

The issue has been identified and we are working on a solution.

INVESTIGATING about 2 months ago - at 12/31/2025 03:03PM

Authentication and logins are experiencing intermittent failures. We are currently investigating the error.

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