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Outage in Splunk Observability Cloud US0

Customers are not able login using Splunk Cloud (SCS) unified identify login page

Resolved Major
April 17, 2026 - Started 22 days ago - Lasted about 9 hours
Official incident page

Incident Report

Customers are unable to login into Splunk Observability using Splunk Cloud (SCS) unified identify login page. Customers are seeing an internal server error HTTP 500 during login. We are actively investigating this incident.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/17/2026 05:46PM

This incident has been resolved.

MONITORING 22 days ago - at 04/17/2026 01:38PM

The mitigation has been completed and unified identity login access has been restored in this realm. We are no longer seeing the login failures. We will continue to monitor to ensure stability.

IDENTIFIED 22 days ago - at 04/17/2026 01:17PM

We are still continuing to work on a fix for this issue. Customers may still experience login failures with unified identity in this realm while we validate recovery. We will provide another update as soon as more information is available.

IDENTIFIED 22 days ago - at 04/17/2026 12:58PM

We are continuing to work on a fix for this issue. Customers may still experience login failures with unified identity in this realm while we validate recovery. We will provide another update as soon as more information is available.

IDENTIFIED 22 days ago - at 04/17/2026 12:31PM

We have identified the issue and are working on identifying a correct mitigation. Customers will still experience login failures with unified identity in this realm. We will share another update as soon as more information is available.

INVESTIGATING 22 days ago - at 04/17/2026 12:18PM

Customers are unable to login into Splunk Observability using Splunk Cloud (SCS) unified identify login page. Customers are seeing an internal server error HTTP 500 during login. We are actively investigating this incident.

INVESTIGATING 22 days ago - at 04/17/2026 11:48AM

Customers are unable to login into Splunk Observability using Splunk Cloud (SCS) unified identify login page. Customers are seeing an internal server error HTTP 500 during login. We are actively investigating this incident.

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