Outage in Splunk Observability Cloud US2

Splunk RUM Monitoring MetricSets are being dropped

Resolved Major

January 24, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

A degradation of the ingest path for Splunk RUM is causing monitoring data to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.

Components affected

Splunk Observability Cloud US2 Splunk RUM Monitoring MetricSets

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/25/2025 12:10AM

This incident has been resolved.

MONITORING about 1 year ago - at 01/25/2025 12:09AM

We are continuing to monitor for any further issues. No monitoring metric data is being lost at this time, but the most recent data may not be available.

MONITORING about 1 year ago - at 01/24/2025 11:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/24/2025 11:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 01/24/2025 11:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 01/24/2025 11:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 01/24/2025 11:20PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/24/2025 11:09PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/24/2025 10:56PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/24/2025 10:47PM

A degradation of the ingest path for Splunk RUM is causing monitoring data to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.

Latest Splunk Observability Cloud US2 outages

Hosts Infra Navigator View may not be loading properly - 27 days ago

Splunk Observability Profiling Ingest Unavailable in US2 - about 1 month ago

Intermittent errors while saving Charts and Dashboard on UI - 4 months ago

Elevated Error Rate from the Splunk APM API - 6 months ago

Datapoints being dropped and UI intermittently not being available - 6 months ago

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