Outage in Splunk Observability Cloud US2

Splunk RUM Troubleshooting MetricSets and Monitoring Metricsets are being dropped

Resolved Major
February 02, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

A degradation in the Splunk RUM metrics processing pipeline is causing Monitoring MetricSets to be dropped. Alerts, charts, and detectors built from Monitoring MetricSets are impacted. A degradation in the performance of the Splunk RUM trace processing pipeline is causing Troubleshooting MetricSets to be delayed by more than fifteen minutes. As a result, the RUM Troubleshooting experience does not have access to the most recent data.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/02/2025 10:42PM

This incident has been resolved.

MONITORING about 1 month ago - at 02/02/2025 10:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 02/02/2025 10:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 02/02/2025 10:07PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 02/02/2025 09:52PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 02/02/2025 09:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 02/02/2025 08:59PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 02/02/2025 08:54PM

A degradation in the Splunk RUM metrics processing pipeline is causing Monitoring MetricSets to be dropped. Alerts, charts, and detectors built from Monitoring MetricSets are impacted. A degradation in the performance of the Splunk RUM trace processing pipeline is causing Troubleshooting MetricSets to be delayed by more than fifteen minutes. As a result, the RUM Troubleshooting experience does not have access to the most recent data.

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