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Outage in Spot AI

Some IVRs are reporting issues connecting to the cloud

Resolved Major
February 12, 2025 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are investigating the issue

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/13/2025 03:15PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/12/2025 11:03PM

The incident has been resolved. We are continuing to monitor the situation for any remaining problems

IDENTIFIED about 1 year ago - at 02/12/2025 09:50PM

We have identified a fix and are rolling it out and monitoring the recovery.

INVESTIGATING about 1 year ago - at 02/12/2025 09:25PM

We are evaluating a solution to the problem. We apologize for the inconvenience and rest assured no footage was lost during this outage

INVESTIGATING about 1 year ago - at 02/12/2025 04:33PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 02/12/2025 02:16PM

We are investigating the issue

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