Outage in Spotler Activate
Performance issues while using the Datatrics platform
Resolved Major
September 05, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue related to slow loading times for our users while navigating the platform and performing actions. We are putting in significant effort to identify and implement the appropriate solution for these problems.
Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 09/07/2023 08:15AM
After carefully monitoring it for the past few days, we can conclude the issue has been resolved.
MONITORING
almost 3 years ago - at 09/05/2023 04:23PM
A fix has been implemented, and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 09/05/2023 02:14PM
We found the cause of the performance problems and are now deploying a fix.
INVESTIGATING
almost 3 years ago - at 09/05/2023 02:12PM
We are currently investigating an issue related to slow loading times for our users while navigating the platform and performing actions. We are putting in significant effort to identify and implement the appropriate solution for these problems.
Latest Spotler Activate outages
[Database] - Performance issues while using the Datatrics platform - almost 3 years ago
Content feed syncs, custom importer syncs & abandoned cart triggers tasks seem to not run correctly for some projects - almost 3 years ago
[Application] - Slow interface navigating in the Datatrics platform - almost 3 years ago
[Application] - Slow interface navigating in the Datatrics platform - almost 3 years ago
[Tracking script] -Issues with loading content on the website - almost 3 years ago
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