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Outage in Spreedly

Intermittent 500 Errors on List and Show Endpoints

Resolved Minor
July 11, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating elevated error rates affecting certain API requests. Some list and retrieval endpoints may return intermittent 500 responses while we work to identify the root cause.
Components affected
Spreedly Core Transactional API

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/11/2026 03:38PM

We identified and resolved the issue causing intermittent 500 responses on certain list and retrieval endpoints. A configuration update has been deployed to prevent requests from being prematurely terminated, and we are continuing to monitor the service.

INVESTIGATING 6 days ago - at 07/11/2026 02:33PM

We are investigating elevated error rates affecting certain API requests. Some list and retrieval endpoints may return intermittent 500 responses while we work to identify the root cause.

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