Outage in Sprig

Critical Data Layer Issue

Resolved Minor
May 10, 2022 - Started about 3 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We're experiencing a service interruption. Our team is currently working to restore the service. We apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 05/11/2022 01:02AM

This incident has been resolved and all systems are functioning normally.

MONITORING about 3 years ago - at 05/10/2022 08:58PM

Systems continue to improve. Latency issues are continuing to trend well. Engineers continue to monitor until fully resolve.

MONITORING about 3 years ago - at 05/10/2022 07:23PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 05/10/2022 06:33PM

Data ingest appears normal. There are still some concerns with slow reads from our primary database. Engineers continue to work on resolving this issue. Next update should be expected in less than 2 hours.

IDENTIFIED about 3 years ago - at 05/10/2022 05:24PM

Upgrading to degraded performance. We've resolved some primary issues but we are still experiencing longer latency times.

INVESTIGATING about 3 years ago - at 05/10/2022 03:43PM

We're experiencing a service interruption. Our team is currently working to restore the service. We apologize for any inconvenience.

Latest Sprig outages

Video Survey Issue - almost 3 years ago
Known issue - nGinx status page - about 3 years ago

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