Outage in Sprinklr
Investigating – Certificate Expiry
Resolved MinorIncident Report
Summary AI Generated
Sprinklr's America (Prod2) environment experienced a minor outage lasting 32 minutes due to an expired SSL/TLS certificate, which disrupted service access for some users. The DevOps team worked to renew and deploy the certificate, successfully validating the affected domain. The issue was fully resolved with services returning to normal operation.
We are currently investigating an issue related to an expired SSL/TLS certificate, which may be impacting access to the affected service.
Our DevOps team is actively working to renew and deploy the certificate. We will provide further updates as more information becomes available.
Status: Investigating
Impact: Some users may experience service access issues.
Components affected
Sprinklr America (Prod2)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/04/2026 05:36AM
The issue has been resolved. The required updates and refresh actions have been completed, and the affected domain has been successfully validated.
Services are operating normally, and no further impact has been observed. We will continue to monitor the environment to ensure continued stability.
INVESTIGATING
3 days ago - at 10/04/2026 05:12AM
We are currently investigating an issue related to an expired SSL/TLS certificate, which may be impacting access to the affected service.
Our DevOps team is actively working to renew and deploy the certificate. We will provide further updates as more information becomes available.
Status: Investigating
Impact: Some users may experience service access issues.
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