Outage in Sprinto

Resolved Downtime Event

Resolved Major
July 03, 2023 - Started over 2 years ago
Official incident page

Incident Report

The issue occurred from 03/July/23, 04:38 PM IST to 03/July/23, 05:08 PM IST. The issue has been successfully resolved. The Sprinto web application is now operating as expected, and all pages are accessible. Service Affected: Users were unable to access the Sprinto web application during this period. Impact: The incident affected all users. Root Cause: The issue stemmed from a database schema migration that did not finish cleanly.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/03/2023 12:04PM

The issue occurred from 03/July/23, 04:38 PM IST to 03/July/23, 05:08 PM IST. The issue has been successfully resolved. The Sprinto web application is now operating as expected, and all pages are accessible.

Service Affected: Users were unable to access the Sprinto web application during this period.

Impact: The incident affected all users.

Root Cause: The issue stemmed from a database schema migration that did not finish cleanly.

Latest Sprinto outages

Degraded service for some areas of the the app in US region - about 1 year ago
In app sections were inaccessible in US region - about 1 year ago
Trust Center Public View Page Service Disruption - about 2 years ago
In-App Sections and Employee dashboards were Inaccessible - over 2 years ago
App Unavailability Due to Static Assets - over 2 years ago

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