Outage in Sprout Social

Threads Experiencing Failed Posts and Delayed Reporting Issues

Resolved Major
July 18, 2024 - Started 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Threads is currently experiencing difficulties that affect Sprout’s Publishing and Reporting features. These issues began on Wednesday, July 17th at 10:40 p.m. CST. As a result of these issues, you may experience: - Failed Posts Notifications for Threads Posts and Threads Video Posts - Delayed Reporting for Threads We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
Components affected
Sprout Social Web Application
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 07/18/2024 06:39PM

This incident has been resolved.

MONITORING 2 months ago - at 07/18/2024 01:44PM

As of Thursday, July 18th at 8:08 a.m. CST., publishing to Threads, as well as Reporting data and Profile Reauthorisations have been improving.

These issues were caused by an outage at Meta, that affected Sprout’s Threads Publishing, Reporting and Profile Reauthorisation features from Wednesday, July 17th at 10:40 p.m. CST.

INVESTIGATING 2 months ago - at 07/18/2024 12:31PM

Threads is currently experiencing difficulties that affect Sprout’s Publishing and Reporting features. These issues began on Wednesday, July 17th at 10:40 p.m. CST.

As a result of these issues, you may experience:
- Failed Posts Notifications for Threads Posts and Threads Video Posts
- Delayed Reporting for Threads

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

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