What is Sprout Social current status?

Sprout Social is currently operational. You can check Sprout Social status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is Sprout Social down today?

Sprout Social was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Sprout Social status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Sprout Social outages, issues and problems' at the top of the page.

When was the last Sprout Social outage?

Sprout Social last outage was on May 09, 2025 with the title "X/ Twitter Outage"

How to monitor or check Sprout Social status?

You can use IsDown service or go to Sprout Social official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Sprout Social is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Sprout Social has issues. Sprout Social official status page might also offer notification options such as email, SMS, or Slack.

Is Sprout Social Down? Check Sprout Social status and current outages

Sprout Social user-reported issues in the last 24 hours

This chart displays the number of user-reported Sprout Social problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Sprout Social outage history

IsDown has tracked 148 incidents since started monitoring Sprout Social downtimes in April 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

May 09 2025

X/ Twitter Outage

1 day ago · lasted about 3 hours

Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features. As a result of these issues, you may experience: - Issues creating or editing Listening topics that include X as a sour...
Apr 28 2025

Shopify Issue

12 days ago · lasted about 2 hours

Sprout is currently experiencing issues with the Shopify integration, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
Apr 28 2025

Issues Associating Follow-up Messages to Cases

12 days ago · lasted 7 days

On April 26th and 27th, Sprout experienced an issue associating incoming messages with existing cases. As a result, a large number of follow-up messages were not associated with cases. This issue has since been resolved and our engineers are curre...
Apr 24 2025

Threads Connection Issue

16 days ago · lasted about 5 hours

Meta is currently experiencing difficulties that affect connecting or reconnecting Threads profiles to Sprout. Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please s...
Mar 26 2025

Sprout Social Outage - March 26th

about 2 months ago · lasted about 3 hours

Sprout is temporarily unavailable, and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience: - Delays navigating the app - Issues logging into Sprout Social We apologize for any inc...
Apr 2021 ...

IsDown started monitoring Sprout Social status

We've tracked and collected 148 incidents since started monitoring Sprout Social status

Latest user comments about Sprout Social issues

K

Katie

about 2 months ago

Error message: We're having trouble retrieving your data. Please refresh the page to try again.
L

Lauren

about 2 months ago

Can log in, but get an error message that says "We're having trouble retrieving your data. Please refresh your page."
K

Knap

about 2 months ago

Publishing information is not pulling
A

Annette

2 months ago

Logged out, unable to log back in
S

Sam

2 months ago

Instagram post not able to be sent
K

Karlea

3 months ago

Freezes chrome when trying to select asset & have to force quit
N

Nichole

3 months ago

It opens to a blank screen
S

Samantha

4 months ago

The app will not open this morning for me or my husband.
M

Meredith

4 months ago

Reporting is not available
S

Sarah

7 months ago

It's so slow today and not loading
J

Joe

7 months ago

I get an error message on the Sprouts Social Page. "An Error Was Encountered An error occured. Please try again."
J

Justin

9 months ago

Cannot login on desktop or mobile. Completely white screen. Tried all the browser refreshes they recommend and it’s still not working.
W

wendy

9 months ago

It won't me let access my account
T

tyler

9 months ago

reporting section is completely wrong and reflecting incorrect and incomplete info
K

Katie

10 months ago

Unable to change the time for posts
S

Sarah

11 months ago

View links are returning an error across multiple browsers
K

Katie

11 months ago

Cannot login on desktop. Completely white screen. Tried all the browser refreshes they recommend and it’s still not working.
K

Kabelo

11 months ago

“app.sproutsocial.com’s server IP address could not be found”
C

Cait

11 months ago

This site can’t be reachedCheck if there is a typo in app.sproutsocial.com. DNS_PROBE_FINISHED_NXDOMAIN
P

Paulina

11 months ago

Code 404 - app looks like it's down
N

natisha

11 months ago

login giving a 404 error
V

Valerie

11 months ago

I am getting an error message when trying to open the site.
B

Brandon

11 months ago

Application is not loading at all
C

Claudia

11 months ago

The page doesn't load and has this error message: { "code": 404, "message": "HTTP 404 Not Found" }
K

Kyle

11 months ago

{"code":404,"message":"HTTP 404 Not Found"} when trying to login
R

Robin

11 months ago

Website won't load; error message at the top.
C

Carol

11 months ago

Error message when i try to log in
S

Samantha

11 months ago

Error code - will not load
A

Alex

11 months ago

link in bio not pulling up posts
H

Heidi

12 months ago

I cant edit any drafts on the Calendar in the Web app
D

Dana

12 months ago

Not letting me schedule posts. Error message appears and none of my metrics or other information is loading.
A

Alexis

12 months ago

Entire platform is not working.
A

Austin

about 1 year ago

The web application is loading but none of my information, incoming messages, scheduled posts are populating.
D

Derek

about 1 year ago

When loading an image to edit/crop, the image will not load. It just spins.
M

Mina

about 1 year ago

It's a blank page, nothing loading

Sprout Social outages in the last 30 days

Number of Incidents

4 issues

Last incident

1 days ago

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Check Sprout Social components, services, or regions current status in real-time

Sprout Social Web Application

Sprout Social API

Having problems with Sprout Social? What can you do?

First, stay calm.
- We know it's stressful when Sprout Social is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the Sprout Social outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Sprout Social already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Sprout Social status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Sprout Social is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did Sprout Social recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Sprout Social status changes?

IsDown offers an easy way to monitor Sprout Social with maximum flexibility

Major Outages Notifications

IsDown monitors Sprout Social for major outages. A major outage is when Sprout Social experiences a critical issue that severely affects one or more services/regions. When Sprout Social marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sprout Social status page for minor outages. A minor outage is when Sprout Social experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sprout Social status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Sprout Social publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Sprout Social and all their 2 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Sprout Social and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.