Live Sprout Social status. See if Sprout Social is down, view recent outages, and get real-time alerts when problems start.
Sprout Social is operational
IsDown pulls data from Sprout Social's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 148 incidents since started monitoring Sprout Social status in April 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
12 days ago · lasted about 3 hours
Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features. As a result of these issues, you may experience: - Issues creating or editing Listening topics that include X as a sour...
23 days ago · lasted about 2 hours
Sprout is currently experiencing issues with the Shopify integration, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
23 days ago · lasted 7 days
On April 26th and 27th, Sprout experienced an issue associating incoming messages with existing cases. As a result, a large number of follow-up messages were not associated with cases. This issue has since been resolved and our engineers are curre...
We've tracked and collected 148 incidents since started monitoring Sprout Social status
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Katie
Error message: We're having trouble retrieving your data. Please refresh the page to try again.
Lauren
Can log in, but get an error message that says "We're having trouble retrieving your data. Please refresh your page."
Knap
Publishing information is not pulling
Annette
Logged out, unable to log back in
Sam
Instagram post not able to be sent
Karlea
Freezes chrome when trying to select asset & have to force quit
Nichole
It opens to a blank screen
Samantha
The app will not open this morning for me or my husband.
Meredith
Reporting is not available
Sarah
It's so slow today and not loading
Joe
I get an error message on the Sprouts Social Page. "An Error Was Encountered An error occured. Please try again."
Justin
Cannot login on desktop or mobile. Completely white screen. Tried all the browser refreshes they recommend and it’s still not working.
wendy
It won't me let access my account
tyler
reporting section is completely wrong and reflecting incorrect and incomplete info
Katie
Unable to change the time for posts
Sarah
View links are returning an error across multiple browsers
Katie
Cannot login on desktop. Completely white screen. Tried all the browser refreshes they recommend and it’s still not working.
Kabelo
“app.sproutsocial.com’s server IP address could not be found”
Cait
This site can’t be reachedCheck if there is a typo in app.sproutsocial.com. DNS_PROBE_FINISHED_NXDOMAIN
Paulina
Code 404 - app looks like it's down
natisha
login giving a 404 error
Valerie
I am getting an error message when trying to open the site.
Brandon
Application is not loading at all
Claudia
The page doesn't load and has this error message: { "code": 404, "message": "HTTP 404 Not Found" }
Kyle
{"code":404,"message":"HTTP 404 Not Found"} when trying to login
Robin
Website won't load; error message at the top.
Carol
Error message when i try to log in
Samantha
Error code - will not load
Alex
link in bio not pulling up posts
Heidi
I cant edit any drafts on the Calendar in the Web app
Dana
Not letting me schedule posts. Error message appears and none of my metrics or other information is loading.
Alexis
Entire platform is not working.
Austin
The web application is loading but none of my information, incoming messages, scheduled posts are populating.
Derek
When loading an image to edit/crop, the image will not load. It just spins.
Mina
It's a blank page, nothing loading
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
Services commonly monitored together with Sprout Social
Sprout Social isn't down. You can check Sprout Social status and incident details on the top of the page. IsDown continuously monitors Sprout Social official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sprout Social is currently operational. You can check Sprout Social status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sprout Social being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sprout Social official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sprout Social last outage was on May 09, 2025 with the title "X/ Twitter Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sprout Social and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Sprout Social with maximum flexibility
IsDown monitors Sprout Social for major outages. A major outage is when Sprout Social experiences a critical issue that severely affects one or more services/regions. When Sprout Social marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Sprout Social status page for minor outages. A minor outage is when Sprout Social experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Sprout Social status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Sprout Social publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Sprout Social and all their 2 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Sprout Social and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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