Outage in Squadcast

Outage with Dispatch of User Verification Mail And Password Reset Mails

Resolved Minor
May 27, 2024 - Started over 1 year ago - Lasted 16 minutes

Incident Report

We were experiencing an issue with the dispatch of user verification and password reset emails. This was due to our upstream service facing a major outage. As a result, users may not have been receiving their verification or password reset emails, which impacted their ability to complete the registration process, verify their accounts, or reset their passwords.
Components affected
Squadcast Real Time Notifications

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 05/27/2024 02:05PM

We were experiencing an issue with the dispatch of user verification and password reset emails. This was due to our upstream service facing a major outage. As a result, users may not have been receiving their verification or password reset emails, which impacted their ability to complete the registration process, verify their accounts, or reset their passwords.

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