Service Degradation Due to Upstream Provider Outage

We’ve identified an issue with an upstream service provider that is currently impacting parts of our platform, including the web and mobile app. This external dependency is preventing users from accessing Squadcast.
Our team is closely monitoring the situation. We will share further updates as they become available. For assistance, contact support@squadcast.com

We have confirmed that the Webapp is operational in the US datacenter with incident creation and notification dispatch functioning normally. Webapp remains down in the EU datacenter and we are seeing partial degradation in EU incident management capabilities, affecting both the creation of new incidents and notification dispatch. Our teams are prioritizing the full restoration of the Webapp in the EU region and stabilizing all associated EU incident management services.

A fix has been successfully deployed and all services are now restored. We are monitoring to ensure full stability and performance.