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Outage in Square United States

Service Disruption

Resolved Minor
September 27, 2026 - Started 10 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Square experienced widespread elevated latency and service errors lasting approximately 1.8 hours, impacting Payment Authorization, Refunds, Tip Adjustments, KDS delivery, Printing, and Dashboard reporting. Services largely recovered, though residual errors persist in these areas. Tip Adjustments remain degraded but can be retried for up to 36 hours after payment capture.

We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture.

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Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 09/27/2026 04:08AM

We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture.

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