Outage in Square

Performance Issues: Square Marketing

Resolved Minor
March 23, 2022 - Started over 3 years ago - Lasted 6 days
Official incident page

Incident Report

We’ve identified an issue where Square Marketing campaign drafts created before an update we deployed on 3/22 will display errors when sellers attempt to send them. We’re working on a fix for this issue that we plan to implement on 3/23. In the meantime, if you’re seeing these errors when attempting to send Marketing campaigns we recommend recreating the campaign. New marketing campaigns are not impacted and will be able to be sent. We’ll provide a further update once the fix has been implemented, thanks for your patience while we work to resolve this issue.
Components affected
Square Marketing
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 03/23/2022 12:05AM

We’ve identified an issue where Square Marketing campaign drafts created before an update we deployed on 3/22 will display errors when sellers attempt to send them. We’re working on a fix for this issue that we plan to implement on 3/23.

In the meantime, if you’re seeing these errors when attempting to send Marketing campaigns we recommend recreating the campaign. New marketing campaigns are not impacted and will be able to be sent.

We’ll provide a further update once the fix has been implemented, thanks for your patience while we work to resolve this issue.

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