Outage in Square

Degraded Performance: Square Card

Resolved Minor
June 01, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

Incident Report

We’re investigating reports related to high rates of Square Card using a PIN being declined. invalid PIN even when the PIN is correct. We can also confirm that editing the PIN won’t fix this since the issue is related to our third-party provider. We apologize for the trouble, and we’ll be back with an update shortly.
Components affected
Square Card
Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 06/01/2022 09:03PM

We’re investigating reports related to high rates of Square Card using a PIN being declined. invalid PIN even when the PIN is correct.
We can also confirm that editing the PIN won’t fix this since the issue is related to our third-party provider. We apologize for the trouble, and we’ll be back with an update shortly.

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