Outage in Square

Degraded Performance: Team Member Tips

Resolved Minor
September 02, 2022 - Started about 3 years ago - Lasted 22 minutes
Official incident page

IsDown continuously monitors the Square status page and multiple sources to provide up-to-date information. Check back with us for the latest Square uptime status.

Outage Details

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Components affected
Square Team Management
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 09/02/2022 09:30PM

We have identified an issue where team members who are assigned tip-eligible jobs are not receiving subsequent tips. While our team works to resolve this, we recommend toggling the job's tip eligibility, saving, and then toggling back. Once that has been done, Sellers can then update the existing timecards to have the correct tip eligibility.

INVESTIGATING about 3 years ago - at 09/02/2022 09:10PM

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

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