Degraded Performance: Team Member Tips

We have identified an issue where team members who are assigned tip-eligible jobs are not receiving subsequent tips. While our team works to resolve this, we recommend toggling the job's tip eligibility, saving, and then toggling back. Once that has been done, Sellers can then update the existing timecards to have the correct tip eligibility.

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.