Outage in Square

Limited Phone Support

Resolved Minor
September 28, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Components affected
Square Phone Support
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/28/2022 09:20PM

Our engineers have identified and are monitoring the issues with Square Support's phone partner that is affecting our phone support. We appreciate your patience while they continue to work to get this resolved.

INVESTIGATING about 3 years ago - at 09/28/2022 06:21PM

We’re experiencing technical issues with Square support phone lines at the moment, which can cause high wait times or issues with current calls. Thank you for your patience as we work to resolve these issues.

INVESTIGATING about 3 years ago - at 09/28/2022 06:09PM

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

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