Outage in Square

Degraded Performance: Virtual Terminal

Resolved Minor
January 06, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are receiving confirmed reports of degraded services while using the Virtual Terminal. We are working closely with our engineering teams to determine a cause and deploy a fix. In the meantime, you can process card-not-present transactions via the Point of Sale app. We will be back soon with another update.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/06/2023 03:25PM

We can confirm that our engineering team has found and deployed a fix for this incident. Square Virtual Terminal is now fully operational.

We appreciate your patience while we worked to resolve this issue.

INVESTIGATING almost 3 years ago - at 01/06/2023 01:54PM

We are receiving confirmed reports of degraded services while using the Virtual Terminal. We are working closely with our engineering teams to determine a cause and deploy a fix.

In the meantime, you can process card-not-present transactions via the Point of Sale app.

We will be back soon with another update.

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