Outage in Square

Dashboard Disruption

Resolved Minor
May 24, 2023 - Started over 2 years ago - Lasted about 12 hours
Official incident page

IsDown continuously monitors the Square status page and multiple sources to provide up-to-date information. Check back with us for the latest Square uptime status.

Outage Details

We have been notified that our IRS partner is currently experiencing a disruption impacting Square Sellers. During this time, you may receive an error message regarding account information not aligning. We recommend removing the SSN on the account because the IRS unable to verify that at this time. Thank you for your patience with us as we work to resolve this issue.
Components affected
Square Dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/25/2023 07:42AM

Our IRS partner has confirmed that the disruption which would have resulted in some Square Sellers receiving an error message regarding account information not aligning when entering their EIN has now been resolved.
You can now sign up for Square Point of Sale as usual with your EIN included.
Thank you for bearing with us.

INVESTIGATING over 2 years ago - at 05/24/2023 07:22PM

We have been notified that our IRS partner is currently experiencing a disruption impacting Square Sellers. During this time, you may receive an error message regarding account information not aligning. We recommend removing the SSN on the account because the IRS unable to verify that at this time. Thank you for your patience with us as we work to resolve this issue.

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